personalisation in practice for local authorities

Helping older friend with electricity bill & meter - he's with @npowerhq. Bills & advice totally confusing & inaccessible. Shockingly bad :(

Local Councils have the lead responsibility for transforming adult social care: designing and implementing systems to allocate the money to individuals; developing brokerage; reviewing internally-run services; shaping the external market; transforming commissioning and procurement systems, training and guiding staff, carers and people who use services, integrating systems for Direct Payments and managed Personal Budgets…..the task list is endless.

Much of the work that has been done so far has focused on the systems used by the local authority to give people an upfront allocation of money to spend on the help and support they need (a personal budget). Most local authorities have met the government target of 30% of people receiving personal budgets by April 2011. The next target – 100% of publicly –funded people receiving personal budgets by April 2013 is much more of a challenge.

how can we help?

Community Catalysts works with providers, infrastructure organisations and councils across the country, helping them to grapple with the practical challenge of implementing personalisation, learning as they learn, and working with them to identify issues and come up with practical solutions that work. The range and variety of our work has given us a grounded understanding of the practical challenges in transforming care services, shaping and developing markets and commissioning for personalisation. We are keen to share this practical knowledge and expertise with other organisations, working with them to effect real transformation that makes sure that people who need support can live their lives in the way they want.

Different organisations are starting from different places and face different challenges. Community Catalysts can help you assess your current situation, define the outcomes that you want and plan a programme of work that will deliver those outcomes.

For more information contact us on 01423 790126