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Category Personalised Care
Resource type Blog
Publishing body Personalised Care Insitute

Can good, personalised care conversations happen over the phone?

Man with wild hair tied up with telephone wires

During our many training sessions, we talk with health and care professionals about what they find challenging, and a frequent topic is whether you can have a quality personalised care conversation by phone. The good news is that you can! However, to enable you to have even more impactful phone conversations that make a difference to your patients, here are six top tips that you can start using in your phone conversations today: