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Heidi’s support

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I am a caring and dedicated support worker committed to helping individuals improve their wellbeing and quality of life. I provide practical and emotional support to people experiencing mental health challenges such as anxiety and depression, and I assist with organising and planning daily routines, work commitments, and personal goals. I’m also experienced in offering support with life skills, social inclusion, and community access, as well as any additional needs to promote independence and confidence. My approach is person-centred, respectful, and focused on empowering each individual to reach their full potential. Also I can offer additional support, this can include assistance with daily living tasks, mobility, communication, accessing community services, and managing health or personal care needs. Support may also involve helping with organisation, work, or education, as well as offering emotional encouragement and advocacy to ensure equal opportunities and participation in all aspects of life. Each person’s support should be tailored to their individual goals, abilities, and preferences.

Training and qualifications

Safeguarding Level 3

First Aid adult and children

Advice and guidance level 4

Childcare level 2

QCF-Health and social care level 2/3 in C/A

Autism awareness

Dementia

Manual handling

Fire training

Medication

Experience:

10 years’ working with dementia

3 years in childcare/ support worker.

Areas: Merthyr Tydfil and RCT area

Languages: English

Last Updated: 12th November, 2025

Provider has taken part in the Community Catalysts development programme

Community Catalysts runs a local development programme in the area where this entrepreneur is operating that offers help, advice and support to local people. As part of this programme, this enterprise/venture has signed up to the Doing It Right Standards. We strongly recommend you do your own checks before purchasing services or support directly. I have been through the Community Catalysts programme in Rhondda Cynon Taf - 16/09/2025 Community Catalysts runs a local development programme in the area where this entrepreneur is operating that offers help, advice and support to local people. As part of this programme, this enterprise/venture has signed up to the Doing It Right Standards. We strongly recommend you do your own checks before purchasing services or support directly.

Quality recognition and indicator awards

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