Over recent months we have seen a significant decline in our residents’ health outcomes. As the cost of living rises sharply it’s crucial that we think carefully about the impact on patients and citizens and make sure we use data-driven decision-making to provide the best possible care. Taking the time to understand what matters to an individual and their most pressing needs will enable a more holistic, meaningful relationship, affording residents the time and headspace to take more control of socio-economic factors impacting their health.