Lauren shares a moving account of what happened after she contracted meningitis and septicaemia which resulted in an amputation. She speaks about the role of her Local Area Coordinator Estelle who she was introduced to when she moved into temporary accommodation.

Molly was introduced to Local Area Coordinator Tina by a statutory service. They agreed to meet up over a tea and milkshake, and as Molly says they ‘just clicked’.

Walter’s reflections help us to understand that with the right type of support in the right way at the right time, people can avoid further crisis, regain their strength, and go on to live their good lives in their community.