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Impact report 2025-26

This report gives you a summary snapshot of our impact for the business year 2025-26. It supports our mission to build and grow connections, enterprises and support within local communities that help people live good lives and their voices to be heard. The work is guided by our three strategic aims.

Introduction from Alex Fox, CEO

Alex Fox, CEO at Community Catalysts, introduces the report, sharing the highlights of our work across programmes.

Our strategic aims

1. Creating choice and control with people

2. Finding and building people’s strengths and talents

3. Supporting people’s voices to create real change

Creating choice and control with people

We help people to use their talents to start and run small enterprises and community businesses that support and care for other local people. This is known as community micro-enterprise development.

The Community Micro-enterprise Development Programme is designed around quality standards and assurance. Our Doing it Right Standards and Advice Framework ensure that community micro-enterprises that are set up are safe, legal, personalised and sustainable.

Below are some of our highlights in numbers, along with key achievements.

Community micro-enterprise in numbers

  • 475 new community micro-enterprises supported
  • 926 more people received support
  • 277 news jobs created
  • 6132 hours of care capacity created
Diagram of community micro-enterprise key numbers

We create connection and influence culture change

A group of people sitting around a table in a community centre
Community space in Hertfordshire

Community Micro-enterprise Development supports valuable connections to grow between those who run micro-enterprises and other people, professionals and organisations. They act as the ‘catalysts’ of change in how care and support is delivered in local areas.

In Hertfordshire, three community micro-enterprises and a local housing association worked together to breathe new life into a community space.

In Cheshire West, Pat’s life was changed when a social worker and community micro-enterprise came together to help her live a good life.

We create thriving marketplaces

A montage of people doing different activities
Activities in Westminster and RBKC

We took the opportunity to celebrate and showcase the variety of care and support in the Royal Borough of Kensington (RBKC) and Westminster, which included music therapy, yoga, drama, dancing and creative arts. It’s just one example of how our projects create diverse marketplaces in local areas.

The Royal Borough of Kensington and Chelsea’s Social Investment Impact Report shows that the Community Micro-enterprise Development is improving people’s lives and wellbeing across the area, as well as providing economic and wider social benefits.

People’s lives are changed through community micro-enterprise support

Community micro-enterprises in Suffolk

In Suffolk, the care landscape has grown in diversity, resilience and dynamism, with choice and personalisation at the forefront. This is giving people local, flexible and meaningful care alternatives.

Read how Flourish2Thrive, a specialist community micro-enterprise helps people live fulfilling, independent lives in their own homes and community.

Or how Cara was able to end the receipt of universal credit payments and generate an income doing something she loved.

 

“Since launching in the Waveney district before expanding across the whole of the county, the Community Catalysts initiative has brought meaningful change by promoting local, community-based care options.”

Cllr Beccy Hopfensperger

Finding and building people's strengths and talents

We celebrated 15 years of Local Area Coordination in England and Wales

Two photos of groups of people at events

For those 15 years, through Local Area Coordination, we’ve been doing what the NHS 10-year Health Plan is calling for – building trust, walking alongside people, and helping people find their own solutions to what can often be perceived as very difficult health and social care challenges.

Local Area Coordination is a relational approach that builds on what’s strong in people’s lives and communities. Local Area Coordinators are employed by councils, based in communities and are recruited together with the input of local people. Local Area Coordinators proactively meet with people and families in their neighbourhoods, building trust and connection with people over time. This creates the conditions where people feel able to open up about what a good life would look like for them and any current issues and barriers that are stopping that, before planning the actions needed to make change happen.

We connected supported employment and Shared Lives schemes

As part of the Greater Manchester Live More project and in partnership with Shared Lives Plus, we provided targeted support aimed at increasing the number of new Shared Lives carers in Oldham, Stockport and Tameside.

“The support you and your colleague have provided in such a short period of time has initiated promotion, enthusiasm and ideas. I’m sure the connections you have made on our behalf will support us to develop our skills and help grow our Shared Lives service. Thank you.”

We’ve increased opportunities for people to plan their own support

Family and Group Conferencing is an inclusive approach where people can plan for their support and / or recovery on their own terms, alongside family, friends and other people that matter to them.

We are building a network of areas with an innovative Family and Group Conferencing for Adults programme – Test and Learn Together. This programme will bring together a group of councils who will adopt the model for adults for the first time.

Supporting people's voices to create real change

We informed future commissioning strategy for older people’s care

Our Big Conversation in Bromley heard from 504 older people which gave the council and ICS a picture of community activities in Bromley as understood and communicated by residents. The report of the findings, including the challenges and opportunities, have informed the council’s commissioning strategy for older people’s care.

The Big Conversation is an approach which supports organisations to have quality and insightful conversations with people in communities, to inform action plans for change.

We helped people rethink neighbourhood health and wellbeing

Big group of people at an event
Thinking Outside the Box event in Camden

Thinking Outside the Box is a creative and immersive workshop and tool to support people challenge the way they think about the strengths in their neighbourhoods – people, networks and local resources.

Over 2025-26 we ran workshops in Camden, Oxfordshire, Liverpool and York that helped over 120 people to rethink care and support as something that emerges from connection, purpose and belonging. The workshops framed formal support as a back-up or enabler of good lives, rather than the first port of call. They sparked debate, conversation and fresh perspectives on supporting healthier, more connected lives and communities.

The Camden event was supported by Dr Clenton Farquharson CBE; Sally Warren, Director General for Adult Social Care (DHSC); and Sarah McClinton, Chief Social Work Worker for Adults in England.

We also brought together over 100 people at our Neighbourhoods for Living Well event in partnership with the UK National Innovation Centre for Ageing (NICA) in Newcastle. It gave participants an opportunity to hear more about approaches that are helping people live well, and to build relationships with others working in this space.

“Great sessions run by experienced and knowledgeable people”.

“This was an enjoyable and thought-provoking training. The balance of the session was great”.

Workshop participants

New insights on Personal Health Budget take-up and impact were released

Montage of three images of people being supported

The NHS 10-Year Plan sets a new target to ‘at least double the number of people offered a PHB by 2028/29, offer one million people a PHB by 2030…’ . We produced a report for the Cheshire and Merseyside ICS that highlighted opportunities and recommendations around Personal Health Budgets that can help meet these targets. It also explores challenges and areas for improvement in the expansion of Personal Health Budgets (PHBs). The findings can be used to inform other areas.

A big thanks to all our partners and supporters! We wouldn’t achieve the things we do without you.